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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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Precision was recommended by my neighbor, Bill Saake. I called on April 6, and Mike came out and replaced a broken spring on my main garage door. He was courteous and efficient and I was quite pleased with him and the same day service. I called again today because I was having problems getting the door to close. Problem was electrical - with the sensors. Mike was sent again, and replaced the intermittent sensors and, at my request, added a stiffener to the door. I'm very pleased with Mike - and the service - once again. I will highly recommend you to others and will call you again when I need door service.
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Charles Clark
